Job Title:  Administrative Assistant  

Contract Type:  Permanent 
Starting Salary:  £24,000
Hours:  Full-time (35 hours per week, Monday–Friday) 
Responsible to: Business Operations Manager 
Location: Bridge Farm Business Park, Top Street, Martlesham, IP12 4RB 
Job Purpose:  Provide administrative support to ensure the smooth delivery of marketing, partnership,  and business services activities. 

An exciting opportunity to gain experience in a reputable, long established, employee-owned, independent academic publishing company. We are seeking a highly organised individual who is proactive, and able to manage a varied workload, contributing to both planned activity and responsive operational support. This position provides essential support across marketing, partnerships, and business services, helping to ensure the smooth delivery of campaigns, office coordination, and day-to-day administrative processes. 

Key Responsibilities and Tasks 

1. Conference Support
Support delivery of conference activity and promotion activity at external events . 

• Deliver campaign logistics, materials, and checklists to agreed timelines

• Process event stock, returns, and sales within defined timeframes

2. Author and Customer Relationship Support
Coordinate review copy activity and handle general author support queries. 

• Respond to or allocate all inbox queries within 24 hours

• Maintain accurate mailing lists and fulfil review copy requests on time

3. Partnership Support & Coordination
Supporting the Partnerships Manager with defined tasks including:

• Preparing and coordinating partner communications, campaigns, and information packs.

• Carrying out desk research to support partnership outreach.

4. Business Services & Office Coordination
Own core office administration processes to ensure the smooth running of the working environment.

• Complete weekly office admin tasks including post, supplies, facilities coordination

• Maintain Health & Safety and compliance records

• Monitor general enquiries

Skills, Knowledge and Experience 

Essential 

=Experience in an office or administrative role  
=Previous work experience demonstrating reliability, teamwork, computer literacy and attention to detail, not necessarily in publishing 
=Highly organised, with the ability to manage a varied workload independently 
=Strong communication and interpersonal skills  
=Proactive, flexible and solutions-focused approach  
=Strong attention to detail and administrative accuracy  
=Good working knowledge of Microsoft Office tools 

Key Behaviours 

=Communication: listens effectively and communicates clearly with colleagues and external stakeholders  
=Flexibility: adapts to changing priorities and supports a range of activities  
=Team orientation: contributes positively to shared goals across the organisation  
=Goal orientation: focused on delivering outcomes to agreed timelines  

Why Join Us 

=Auto-enrolment Pension scheme  
=25 days paid holiday, plus bank holidays and Christmas closure (3 days)
=Medical Insurance  
=Group Life Assurance  
=Dividend share: due to employee-owned status, staff members are entitled to a share of the company’s profits  
=Flexible Fridays: finish at 3pm on a Friday by working an additional two hours earlier in the week  
=Company culture: Employee-owned business, committee involvement possible, local and global events and access to industry resources. 

Boydell & Brewer is an advocate for greater diversity, equity, and inclusion in the scholarly press community. 

How to Apply 

Please submit your CV and covering letter outlining your suitability for the role.